5 Easy Ways to Refer a Patient

MyCareSteps is here to support you and your patients.  Referring to the program is simple — choose the method that works best for you.

Call

Call our Care Coordination team directly:

1-833-640-2215

Email

Send referral details securely to:

referrals@mycaresteps.ca

Fax

Fax your referral to:

647-492-0401

Online Registration

Submit a referral through our secure online form.

Referral Form

Download and complete the referral form, then submit via fax or email.

Download Referral Form

This project is a partnership between Serefin Health, Pharmasave, and Rocket Doctor.

FAQs

The MyCareSteps team acknowledges that Grey Bruce is located on the traditional territories of the Saugeen Ojibway Nation, including the Chippewas of Nawash Unceded First Nation and the Chippewas of Saugeen First Nation, and is home to Métis communities across the region.

We honour the enduring connection Indigenous peoples have to these lands and waters. As we strengthen continuity of care in rural communities, we commit to respect, partnership, and ongoing learning in support of reconciliation.

MyCareSTEPS is not a crisis or emergency service. If you or someone else is in immediate danger, call 911. If you are experiencing a mental health crisis, call or text 988, or go to your nearest emergency department.

We respectfully acknowledge the First Nations, Inuit, and Métis Peoples as the original and ongoing stewards of the lands and waters across Canada. We honour their enduring cultures, histories, and contributions, and are committed to reconciliation, respect, and equitable, person-centered care.